Oakland Consulting

 

HR Service Offering

From Compliance to Excellence - helping your business on its development journey.

We can enhance your organisational performance by building the correct foundations, motivating your staff and providing tailored solutions to suit your requirements.

Where are you now?

You need reassurance that your business is legally compliant.
As employment legislation constantly changes, we provide a comprehensive organisation assessment with a summary report, benchmarking your business against employment law requirements, recommended HR best practice and business excellence models.

Building the foundations.

You want HR to support your business not drown it in paperwork.
We provide model contracts, policies and procedures tailored to your organisation’s requirements along with standard letters and practical checklists.

You need to build internal expertise.
We can train a nominated employee to run and administer those polices and act as an
in-house advisor.

You need your managers and staff fully informed.
We can support the introduction of new policies with implementation plans, management workshops and employee briefings as required.

You need to manage the risk of tribunals and compensation claims.
We can advise and provide on-going support with disciplinary and grievance cases, guiding your management team along each step of the process.

Getting the right people on the bus.

Staff are likely to be your biggest cost and you need to be getting the most from that outlay.
We can advise on organisational structure, job design and job descriptions.

Hiring staff can be time consuming yet frustrating when it does not go well.
We can support your recruitment campaigns from initial design through to interviews, personality assessment and ability testing.

Once a new recruit is on board you need them effective as soon as possible.
We can design your induction programmes so that new employees quickly get up to speed and deliver value.
Enhancing organisational performance.

Is the business side of your organisation going as well as you planned?
We can support the design and delivery of your business strategy and operational plans.

Leading an organisation can be a difficult and often lonely task.
We can provide senior management coaching and support.

Have you got your finger on the organisation’s pulse?
We can help you introduce key performance indicators, balance scorecard reporting and total quality concepts.

You need to have confidence in the line managers running the business.
We can help you review your managers’ skills and competencies.

Are your directions followed reliably?
We can review the cascade of organisational objectives and advise on the performance management processes.

Bringing your staff with you.

Hearts and minds come free with each employee.
We can help you to develop your employee engagement model, supporting the introduction of continuous improvement programmes, training plans, behavioural competencies and employee surveys.

Money can be a good incentive but also a great de-motivator.
We can advise on flexible recognition models that ensure you get value for money.

Information flows are critical to organisational success.
We can review and improve your communication strategy and processes, ensuring your staff have the timely information they need to excel. 

Tailored solutions.

The above listing is an illustration of some of the support we can provide. We would discuss and agree with you an action plan that:

  • builds on current capabilities
  • meets employment law requirement
  • delivers agreed outcomes
  • regularly reviews your satisfaction

You can control the pace of your organisation’s development journey according to your organisational situation, budget and current priorities. We offer tailored packages to suit your requirements.

We also provide a free telephone help-line during office hours for urgent issues and queries to all our customers.

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Action Learning in Action

Imagine an organisation that has been in existence for 500 years.  It is an acknowledged world leader in its field, and a household name in the English speaking world.  It is a large, profitable enterprise.

Oakland 'beefs' up ABP's tender process

After assessing the objectives, risks and the size of our ‘Externally hosted, fully managed service’ re-tender for a 20+ server environment, it was clear that we needed an experienced partner to lead us through the process.

Working in collaboration with Gordon McKenzie of Oakland meant that we had a clearly defined and easy to understand project plan aimed at meeting agreed contract & service improvements and financial targets.